F.A.Q.

For a free consultation you can send an email to info@dolceladybug.com or send a message through my Facebook page Dolce Ladybug

How far in advance should I order my cake:

Considering that all cakes are made to order (meaning cake design and cake flavors), I normally need six to seven weeks lead time.  For a last minute request, please contact me at info@dolceladybug.com. Every effort will be made to accommodate your order on your timetable.

Ordering a cake:

You may place your order via email or Facebook message.

Payment:

To place an order and book your date, 50% (of the total amount) non-refundable deposit is required.  In case of cancellation of the order, if no work has been performed (i.e. no purchase of supplies, no figurines made, etc.), the deposit can be used for a future order of same or higher value; if some work has been performed, the client will be charged for the costs incurred and the work performed and the remaining deposit can be applied to a future order.  Balance is due upon completion of your order. Payment can be made via cash or check.

Cake and Cookie Prices:

I do not have a set price for my cakes or cookies.  Each cake or cookie is a unique piece created just to reflect my client’s personal tastes, needs and to fit the occasion and theme of the event.  Please keep in mind that the more elaborate, intricate, and detailed the cake/cookie is, the greater price range you will be looking at. Please contact me for a quote.

Location:

I am located in Vienna, Virginia, just fifteen minutes from Washington, D.C.

Do you deliver:

I do not deliver cakes/cookies.  The customer will be responsible for pick-up.

What kind of cakes do we offer:

The flavors of cake offered are: vanilla, chocolate, lemon, red velvet, carrot, marbled.

Filling flavors are: vanilla, chocolate, fruit.